Privacy Policy


General Provisions

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you access and use our website and related services for mobile and internet packages designed for video calls with family in the United Arab Emirates. By using our website, you agree to the terms of this policy and consent to the processing of your personal data as described herein. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).


Information We Collect

We collect personal information that you voluntarily provide when using our website or services, such as your name, contact details, and preferences. Additionally, we automatically collect technical data through cookies and similar technologies, including IP addresses, device information, browser type, and usage patterns. This data helps us improve our services and ensure proper functionality.


How We Use Information

Collected information is used to deliver and maintain our services, facilitate communication, improve user experience, and comply with legal requirements. We use data to personalize content, analyze usage trends, and enhance security. Personal data will not be used for purposes beyond those stated without your explicit consent.


Data Protection and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymized.


Disclosure to Third Parties

Your personal data may be shared with trusted third-party partners who assist in providing our services, such as hosting providers and analytics companies. These third parties are obligated to protect your data and use it solely for the purposes we specify. We do not sell or rent your personal information to any external parties.


Use of Cookies

Our website uses cookies to enhance functionality, analyze usage, and improve user experience. Cookies help remember your preferences and enable smoother navigation. Details about cookie types and management are provided in our Cookie Policy.


User Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability and withdraw consent at any time, where applicable. To exercise these rights, please contact the site administration through available channels.


Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated on the website. Continued use of the site after modifications constitutes acceptance of the updated policy.


User Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the site.


🏢 ConnectUAE

📍 Dubai, Al Wasl Road 22, Al Safa, Dubai, 00000

📞 +971 4 273 1563

📧 [email protected]


20.06.2025